Antidote / Crackling Noise / Reason 8.0 / Windows 7.1 Pro

[todeskurve]

i get some strange crackling noises out of the antidote when i start from the beginning of the bar.
if i pause and restart in the middle everything seems fine....
any ideas how to fix this?
can you reproduce this or is it on my end?

[Tronam]

i get some strange crackling noises out of the antidote when i start from the beginning of the bar.
if i pause and restart in the middle everything seems fine....
any ideas how to fix this?
can you reproduce this or is it on my end?

Out of curiosity, are you running OSX Yosemite? I only ask because there have been some reports lately of odd Antidote behavior on that version of MacOS.

[todeskurve]

i am on Windows 7.1 Pro

[Tronam]

i am on Windows 7.1 Pro

Interesting. I hadn't heard this before on Windows. I'd send a support request to Synapse directly: http://www.synapse-audio.com/support.html

Also consider sending one to Propellerhead. I suspect an R8 point update is on the way and this kind of feedback could be very valuable: https://www.propellerheads.se/support/contact/

[todeskurve]

yeah well, the contact page from synapse sent me here
i give propellerheads a go as well, thanks for the tip!

[piel]

Look for the support email address on the support page (i think that's what Tronam ment).

[todeskurve]

yeah well:

Please post your message for everyone to read and discuss
in our forum rather than sending it to us directly.

i really hope they look here, otherwise that quote would be misleading

[todeskurve]

there isnt even a support email adress

[Kriminal]

you're in the right place, be patient.

[HYPNAGOGIA]

there isnt even a support email adress

This forum is basically acting as a support place. They don't have a dedicated team for handling support. Don't worry, they'll see your problem.