Dune 3.6 Update not informed!

Post everything related to Synapse VST and Audio Unit plugins here.

Moderators: Christophe, Mark

Dune 3.6 Update not informed!

Postby Carlo Celuque » Sun Nov 19, 2023 12:47 am

Hi Synapse friends,

I have lots of vstis and they all inform me about the available update at the GUI or by email! I have not received any information neither on email nor on the Vsti GUI!

I haven`t updated to version 3.55 yet I am still in version 3.51! Do I have to update first to 3.55 and them to 3.6 or can go diresctly to 3.6?

Is there any place that we can see the updates features? I couldn`t find it.

Thank you
Carlo Celuque
Novice
 
Posts: 14
Joined: Wed May 22, 2019 7:14 pm

Re: Dune 3.6 Update not informed!

Postby Kriminal » Sun Nov 19, 2023 6:22 am

Windows 11 Home - 12th Gen Intel(R) Core(TM) i5-12400 2.50 GHz -32GB RAM
250GB SSD - 1TB HDD | M-Audio Oxygen 25 V
Kriminal
Immortal
 
Posts: 7616
Joined: Mon Jan 12, 2004 12:13 am

Re: Dune 3.6 Update not informed!

Postby Richard » Sun Nov 19, 2023 10:43 am

Carlo Celuque wrote:Hi Synapse friends,

I have lots of vstis and they all inform me about the available update at the GUI or by email! I have not received any information neither on email nor on the Vsti GUI!


We send out emails to all users who have the newsletter enabled in their Synapse account. About 20% of emails bounce back, however. Some of those are simply invalid emails/nonexisting email accounts. Others bounce because the email provider treats the newsletter as spam. This time we had issues with gmail accounts in particular. We'll see what we can do here to improve this, ultimately we cannot force emails to arrive though.
User avatar
Richard
Synapse Audio
 
Posts: 3660
Joined: Sat Jul 12, 2003 11:22 pm

Re: Dune 3.6 Update not informed!

Postby Carlo Celuque » Sun Nov 19, 2023 7:44 pm

Thank you for this quick response,

I have just looked into spam folder and found no Synapse Audio email.

So I will install 3.55 and them 3.6 versions.

THAnk you
Carlo Celuque
Novice
 
Posts: 14
Joined: Wed May 22, 2019 7:14 pm

Re: Dune 3.6 Update not informed!

Postby Carlo Celuque » Sun Nov 19, 2023 7:55 pm

Can you lead me to the place where is Newsletter Account so I can check if it`s enabled?

Thank you
Carlo Celuque
Novice
 
Posts: 14
Joined: Wed May 22, 2019 7:14 pm

Re: Dune 3.6 Update not informed!

Postby HYPNAGOGIA » Sun Nov 19, 2023 10:50 pm

Carlo Celuque wrote:Thank you for this quick response,

I have just looked into spam folder and found no Synapse Audio email.

So I will install 3.55 and them 3.6 versions.

THAnk you

You can just install 3.6 right away.
The last installer will include everything that was in previous versions.

Can you lead me to the place where is Newsletter Account so I can check if it`s enabled?

-> Support (top of the page)
-> Access user service area (login is required)
-> Access account settings area
-> Newsletter - (checkmark near the bottom) Yes, I want to receive the Synapse newsletter. I agree to the Privacy Policy
-> Apply your account settings changes (link on the bottom)
User avatar
HYPNAGOGIA
Godlike
 
Posts: 4855
Joined: Tue Jun 21, 2005 1:17 am
Location: Serbia


Return to Plugin Support (VST/AU)

Who is online

Users browsing this forum: No registered users and 494 guests

© 2017 Synapse Audio Software. All Rights Reserved.