Hi there! i am new dune user, and i have 2 problems:
1-since i first tested the demo version, now in the bank i just see 71 patches, the rest say "demo mode" and i do not know how to access the rest now i have purchased the full version.
2-i modified a patch and cant get to the original version, i guess i could load the bank file again but... where is it??
thanks a lot
need help with bank - logic pro 9Moderators: Christophe, Mark
6 posts
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Re: need help with bank - logic pro 9please!! any help??
is there any other method for customer support?? thanks
Re: need help with bank - logic pro 9I'm not a Mac person myself, so not in any position to help directly. Did you install the purchased version over the top of the DEMO version without uninstalling? If so, your problem might lie there and you should try uninstalling both versions and re-install the purchased version.
Re: need help with bank - logic pro 9Thanks Mark i did that, but no luck
what is the other method for customer support for Mac Users??
Re: need help with bank - logic pro 9I've e-mailed the developer, so hopefully he will be around to comment soon. Do note though, given the time of year, that it is possible that he is on holiday.
Re: need help with bank - logic pro 9You need to download and install the full version you purchased, from the service area:
http://www.synapse-audio.com/support.html During the installation process, you will be asked for your serial number. If you're 100% sure you did this already, it is possible that you're opening an old project saved with the demo- in this case, you'll see the demo patches. If you open a new instance of Dune, you should see all factory banks. If you're stuck, contact us via email: http://www.synapse-audio.com/contactus.html Admin - Synapse Audio Software
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