I have the same problems
My account states I have no serial numbers registered.
Of course I use my UserAccount as admin.
Also, my serial is registered @ my Synapse account.
How can I solve the problem.
Please help. Best Max
Moderators: Christophe, Mark
richford wrote:I can't get this to work either.
I followed the first reply which says: " In the Service Area please find the "DUNE 2 Registration Tool" in the "Downloads" section."
I can't find that download. In the downloads section there is only the Mac and Windows installers. Can't find this reg tool anywhere. Doesn't come up in the registration section either.
Installed the DMG etc.. but it's not having any. Cubase chucks it into the blacklist and rescanning always throws up the "serial number not found" error.
The solution doesn't seem to be in the replies here - is it only via PM?
I'm on Cubase 9 - Mac OS 10.11.6
Marcin wrote:We have updated the Mac installer for DUNE 2.5. Now the access rights for the registration data should be fixed automatically by the installer, if necessary.
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