DUNE 3.2 AAX not run on Pro Tools 2019.6

[francesco]

The latest version of Dune does not run on Pro Tools 2019.6
after installation, pro tools says: the following plug-int failed because they are not valido 64 bit AAX plug-ins: DUNE3.aaxplugin

I have reboot , installed again several times, but nothing..

Macobook pro Retina 2.7 Ghz intel i7 16Giga ram, OSX Sierra 10.12.6

[Marcin]

As a reply to your e-mail, we have provided a couple of steps to check. Could you please let us know if it helped?

[francesco]

As a reply to your e-mail, we have provided a couple of steps to check. Could you please let us know if it helped?

I did exactly what you wrote, but it didn't help. Pro Tools rejects this version of DUNE every time.
while the previous version 3.7 works.

Dune 3.2 has been recognized without problems by Logic Pro X, Ableton 10, Reason 10, Maschine 2.8.7, Komplete kontrol.





Macobook pro Retina 2.7 Ghz intel i7 16Giga ram, OSX Sierra 10.12.6
Apollo Twin MK II DUO

[francesco]

Synapse Audio support has solved my problem very quickly, Now Dune 3.20 work very good on PT 2019.6
I thank the Synapse team publicly

[kaneepa]

Can you please provide more infor how to get the Pro Tools AAX problem fixed ?
It's not working on my side too..
thanks for your help.

[HYPNAGOGIA]

What exactly was the problem, and what was the solution?

[Richard]

Please download the latest Mac installer, this should fix it. The problem was just that the AAX installer had to be updated again with correct access rights, the AAX plugin itself was ok.

Btw, this installer also works under OS X 10.15 Catalina now.