Dune 3.6 Update not informed!

[Carlo Celuque]

Hi Synapse friends,

I have lots of vstis and they all inform me about the available update at the GUI or by email! I have not received any information neither on email nor on the Vsti GUI!

I haven`t updated to version 3.55 yet I am still in version 3.51! Do I have to update first to 3.55 and them to 3.6 or can go diresctly to 3.6?

Is there any place that we can see the updates features? I couldn`t find it.

Thank you

[Kriminal]

https://www.synapse-audio.com/news-dune36update.html

https://youtu.be/A-Jyzc31deI?si=4QPq52_9Ol6MTJiB

[Richard]

Hi Synapse friends,

I have lots of vstis and they all inform me about the available update at the GUI or by email! I have not received any information neither on email nor on the Vsti GUI!

We send out emails to all users who have the newsletter enabled in their Synapse account. About 20% of emails bounce back, however. Some of those are simply invalid emails/nonexisting email accounts. Others bounce because the email provider treats the newsletter as spam. This time we had issues with gmail accounts in particular. We'll see what we can do here to improve this, ultimately we cannot force emails to arrive though.

[Carlo Celuque]

Thank you for this quick response,

I have just looked into spam folder and found no Synapse Audio email.

So I will install 3.55 and them 3.6 versions.

THAnk you

[Carlo Celuque]

Can you lead me to the place where is Newsletter Account so I can check if it`s enabled?

Thank you

[HYPNAGOGIA]

Thank you for this quick response,

I have just looked into spam folder and found no Synapse Audio email.

So I will install 3.55 and them 3.6 versions.

THAnk you

You can just install 3.6 right away.
The last installer will include everything that was in previous versions.

Can you lead me to the place where is Newsletter Account so I can check if it`s enabled?

-> Support (top of the page)
-> Access user service area (login is required)
-> Access account settings area
-> Newsletter - (checkmark near the bottom) Yes, I want to receive the Synapse newsletter. I agree to the Privacy Policy
-> Apply your account settings changes (link on the bottom)

[Carlo Celuque]

Here we go again with NO notification about Dune 3.61 update.

I am receiving the newsletter and the last one was about the releasing of the Legend HZ! But did not received any newsletter about Dune 3.61 update.

I wonder if every newsletter singned user are receiving it`s notification or if there is any GUI shortcut to find out about updates! Something like Check for updates!

Thank you

[Richard]

Check for updates is a good idea

Note that the RSS feed on the main page is another way of receicing all updates.

[Carlo Celuque]

Check for updates is a good idea

Note that the RSS feed on the main page is another way of receicing all updates.

Well, among other VSTs I have, It`s an unusual way of knowing that your VSTi synth has an update!
Most have an update check button at the GUI or you receive an email informing that your VST has an update!

It`s curious that we need keep visiting Synapse Audio site to find out that Dune has an update! I will need to do it once in a month though.